返金ポリシー

REFUNDS

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

To return an item, place the item securely in its original packaging and include your proof of purchase, and contact LOVEW at info@lovewtoys.com to receive a printable return shipping label. 

DAMAGES

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. LOVEW will reimburse customer for any products damaged or lost during shipping at our discretion.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

info@lovewtoys.com